1. Scope
These Terms & Conditions ("Terms") apply to all use of the website fachkraft-ausland.de and to the recruitment, visa filing and relocation services provided by Fachkraft Ausland GmbH ("we", "us", "our"). By using our website or services, you accept these Terms. If you do not agree, please do not use our services.
Conflicting or deviating terms from clients (especially purchasing conditions) are not accepted unless expressly agreed to in writing.
2. Our services
We provide the following services to two distinct customer groups:
For international professionals (candidates)
- Free initial eligibility assessment
- CV review, credential mapping and language assessment
- Introductions to vetted German employers
- Visa, Blue Card and Chancenkarte application support
- Relocation logistics (housing, banking, Anmeldung)
- Six months of post-arrival integration support
For German employers
- International candidate sourcing and screening
- Pre-vetting (qualifications, language, motivation, relocation readiness)
- Coordination of interviews and reference checks
- Full visa processing through our in-house immigration team
- Relocation handling for placed candidates
- Replacement guarantee within the first six months of employment
3. Candidate terms
3.1 No fees for candidates. Our core placement services are free of charge for international professionals. We are paid by the hiring employer upon successful placement. Optional premium services (e.g. expedited credential recognition, accelerated language coaching) are clearly disclosed upfront before any commitment.
3.2 Honest information. Candidates are required to provide truthful and accurate information about their qualifications, language skills, employment history and identity documents. False or misleading information may result in immediate termination of services and reporting to the relevant authorities where legally required.
3.3 Document handling. Original documents submitted to us remain your property. Copies will be retained as required by German legal record-keeping obligations (see our Privacy Policy).
3.4 No employment guarantee. While we work hard to place every qualified candidate, we cannot guarantee employment outcomes. Final hiring decisions rest with the German employer.
4. Employer terms
4.1 Engagement. Each employer engagement begins with a signed mandate setting out scope, fees, timelines and SLAs. These Terms supplement (but do not replace) that mandate.
4.2 Compliance warranty. Employers warrant that all roles offered comply with German labour law, equal-opportunity legislation and the Fachkräfteeinwanderungsgesetz (Skilled Immigration Act).
4.3 Replacement guarantee. If a placed candidate leaves voluntarily within the first six months of employment, we will source a qualified replacement at no additional placement fee. The guarantee does not apply to dismissal for cause or to redundancies on the employer's side.
4.4 Confidentiality. Both parties agree to keep candidate information, fee structures and case details confidential, in line with the GDPR and German data protection law.
5. Fees & payment
Fees are agreed individually with each employer based on role complexity, target country, urgency and volume. We offer three commercial models:
- Per-placement — fixed fee per successful hire
- Volume retainer — pre-agreed fee structure for batch hiring
- Embedded delivery — managed service for high-volume strategic hiring
Invoices are payable within 14 days net. Late payments accrue statutory default interest under §288 BGB. All fees are exclusive of statutory VAT (19% Umsatzsteuer) where applicable.
6. Liability
6.1 We are liable without limitation for damages caused by intent or gross negligence and for damages resulting from injury to life, body or health.
6.2 For damages caused by simple negligence, our liability is limited to foreseeable damages typical for the contract type and only where a material contractual obligation (cardinal duty) has been breached.
6.3 We are not liable for the content of third-party websites linked from fachkraft-ausland.de. Liability for external links lies with the respective operator.
6.4 Statutory liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.
7. Intellectual property
All content on fachkraft-ausland.de — including text, images, logos, the FA wordmark, brand patterns and source code — is the property of Fachkraft Ausland GmbH or used under license. Reproduction, distribution or commercial use without prior written consent is prohibited.
The Fachkraft Ausland brand mark and wordmark are protected under German trademark law.
8. Termination
Either party may terminate ongoing services at any time in writing, subject to obligations already incurred. For candidates, termination is effective immediately upon written request. For employer mandates, notice periods are governed by the individual mandate.
Upon termination, both parties remain bound by confidentiality obligations and by data retention requirements set out in our Privacy Policy.
9. Governing law & jurisdiction
These Terms and any disputes arising from them are governed exclusively by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The exclusive place of jurisdiction for all disputes with merchants (Kaufleute), legal entities under public law or special funds under public law is Frankfurt am Main, Germany.
For consumer disputes (B2C), the European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Contact
Questions about these Terms should be addressed to:
Fachkraft Ausland GmbH — Legal Department
Taunusanlage 8, 60329 Frankfurt am Main, Germany
Email: legal@fachkraft-ausland.de